Privacy Policy

When you book courts, join open play, or create an account with Courtside Alley, we collect information needed to run our services. We do not sell your personal data.

Depending on how you use our platform, we may collect:

• Account details such as your name, email address, and phone number
• Booking history, court preferences, and event participation records
• Payment metadata processed through our payment partners (we do not store full card numbers)
• Device and usage data such as browser type, IP address, and pages visited

We use your information to:

• Process and manage court bookings and open play sessions
• Send booking confirmations, reminders, and service updates
• Improve our facilities, scheduling, and member experience
• Respond to support requests and resolve disputes
• Comply with legal obligations and prevent fraud or misuse

We share data only with trusted service providers who help us operate the platform — such as payment processors and email delivery services — under strict confidentiality agreements.

We retain your data for as long as your account is active or as needed to provide services, resolve disputes, and meet legal requirements. You may request deletion at any time.

You can request access, correction, export, or deletion of your personal data at any time. To exercise these rights, email us at hello@courtsidealley.com.

If you are not satisfied with our response, you may contact the relevant data protection authority in your jurisdiction.

For privacy-related questions or requests, reach our team at hello@courtsidealley.com or through our contact page.